Privacy Policy

At Nipuna Dilshan, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage our services. By using our website or services, you consent to the practices described in this policy.

Information We Collect

When you visit our website or engage our services, we may collect the following information:

Personal Information

Name, email address, and phone number (provided voluntarily)
Business information and project requirements
Payment and billing information for service transactions
Communication records and project correspondence

Technical Information

IP address, browser type, and device information
Website usage patterns and navigation data
Cookies and similar tracking technologies
Referral sources and search terms

How We Use Your Information

We use the collected information for the following legitimate business purposes:

Service Delivery

Process and fulfill service requests
Provide customer support and communication
Deliver project updates and deliverables

Business Operations

Improve our services and website functionality
Analyze usage patterns and preferences
Prevent fraud and unauthorized activities

Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or transfer your personal information to third parties without your consent, except in the following circumstances:

Trusted Service Providers

We may share information with third-party service providers who assist in payment processing, hosting services, or project delivery. These providers are contractually obligated to handle your data securely and confidentially.

Legal Requirements

We may disclose your information if required by law, court order, or in response to valid legal requests from government authorities.

Data Security

We implement industry-standard security measures to protect your personal information:

Encryption

SSL/TLS encryption for data transmission

Secure Storage

Protected servers and access controls

Access Control

Limited access on need-to-know basis

Important: While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry best practices.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic website functionality and security

Analytics Cookies

Help us understand website usage and improve user experience

You can disable cookies through your browser settings, but this may limit some website features.

Your Rights and Choices

You have the following rights regarding your personal information:

Access your personal data

Correct inaccurate information

Request data deletion

Data portability

Withdraw consent

Limit processing

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be posted on this page with a revised "last updated" date. We encourage you to review this policy regularly to stay informed about how we protect your information.